Monitor the system performance while creating the connection.This issue may be caused by some services not started. When the company connection is made, access to the temp or the SAP\SAP Business One DI API\OBServer is required for the user running the application. When the company connection is made, access to the %temp% or the SAP\SAP Business One DI API\OBServer is required for the user running the application.Ĭheck that the permissions to the folder structures are set properly. Please follow this link in order to troubleshoot the problem This could occur if the OBServer content is downloaded to the temp folder or OBServer not updated as per the SBO-COMMON version. This is due to a misconfiguration of the Apache Tomcat Server. This service runs the SLD, and if not running you can't connect to the SLDĬheck Windows Services that the service is running on the machine running the server-component Windows Service "SAP Business One Server Tools Service" is not running Re-run the server component so it can know the new database name SAP Database names are case-sensitive so if your database is called 'SboDemoUS' you change the name of it to example 'SboDEMOus' (different casing) you can get this error from the DI-API
HANA Only: When you enter the server name for a HANA System the server name is case-sensitiveĭouble-check that you have the right server name casing
Re-enter the server name with the port in the server-component When you enter the server name for a HANA System you need to include the port (normally 30015) Re-run the server component so it can know the new Servername Server name of where the SAP Server Tools are installed is incorrect (most often cause of this is rename of the server) Then re-run the server-component and entered the server name in exactly the same manner as SLD
Log into the SLD and note down the method used (IP or given name).
IP-Adress Instead of given name or vice versaĪs servername, you have entered an IP Address but in the SAP System Landscape Directory (SLD) it is entered with a given name (or vice versa) Re-run server-component and double-check that user exists and username/password is entered in the right casing (if in doubt try and log into the SAP B1 Client with the same credentials) You entered a wrong SAP username and/or Password (or the user do not exist anymore) There can be multiple reasons for this Error as this is SAP's general Di-API error in SAP 9.3 (In SAP 9.2 This error is instead reported back as error code " -10" or " -4008"] Possible Reason What is the reason for this error and how to fix it? New to B1 Usability Package? Check this 5-minute overview for easy SAP Business One Automation, Reporting, Screen Customization, and more!
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