The customer representative assured me that the card was now unblocked and would not be blocked again and that I could have access to my money without any worries. I called the international number you have provided. Today, my card was declined at the ATM again. I also notified him that I will be using my Bank of America card to withdraw below my daily limit from the ATM for the following three days. I spoke to an associate for about 15 minutes to un-block the card. I called the international number you provided (it is not collect, international roaming charges still apply) as this is the only to un-block the card. Yesterday, after 2 withdrawals from the ATM, Bank of America blocked my card.
Before getting here, I placed a travel alert on my card as you suggest. While I would kill for an online travel notification form, we are stuck with what we have so check out this tip to save you some time on your next vacation. I know there are a lot of Bank of America travelers out there. To get into the chat, login and look to the bottom right.įrom there click, Send us a message AGAIN.Īnd finally click, Chat with a specialist. Lana: You’re Welcome and have a Safe Trip! Lana: Is there anything else I can assist you with today? Lana: I have successfully made the travel notification in your account. You: I will be using the card outside the country in the upcoming week from XXX to XXX You: I want to put a travel notification on my debit card for Japan and Germany. Lana: How may I assist you with your personal accounts today? Lana: Thank you Alex! Please give me one moment while I access your information. Lana: May I have your complete name please? Lana: Hello! Thank you for being a valued Bank of America customer! My name is Lana.
This time around I tried using the BOA chat feature and completed the transaction in exactly 57 seconds. For years I have been putting a call in to BOA and wasting 20+ minutes transferring from here to there to here to there until I finally find the right person who can add the simple travel notification to my account. I have a Bank of America debit card that I use as a backup to my new No Foreign Transaction Fee ING Direct debit card. If you fail to alert your bank there is a high chance they will reject any transactions abroad if you have not alerted them as a precaution. Most big banks have an online travel notification form where you can alert your bank that your card will be used overseas.
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